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If you have not received your order and believe it is late, please check the Shipping Policy to review our standard delivery times. If your shipment is overdue, please email us.

We will attempt to respond to all requests on the same business day, and certainly within 1 business day. Please note that the hours of operation for our customer service desk are Monday - Friday 9 AM-5 PM EST.

If you have a question about returning a product please first review our policies. If you still have questions, or wish to check on the status of your refund, please email us.

Send us an Email

Monday - Friday 9:00 AM - 5:00 PM (Eastern)